To request a refund you must send a message from your "Messages" with "Refund request" subject. Fill in refund sum and your bank account information if you added funds using Bank Wire Transfer.

Withdrawal by PayPal can only be made within 60 days from the date of you made your payment. Unfortunately, we can not guarantee the time of the payment once it has left our area of responsibility. PayPal guarantees the return of funds to the card within 30 business days from the date of conclusion of the transaction.
If your original payment was made with a PayPal account balance, the funds will come on immediately after our operator has processed your request.

Refund requests are processed within 24 hours.

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