Group multiple items together and ship internationally as one package!
The Package Consolidation Service allows you to group multiple items together and ship it as a single package!
Once you have several items at the Sendico warehouse, you can easily select them from your My Orders and apply for package consolidated compile!
* A separate fee 500 yen per parcel will be charged for use of the Package Consolidation Service.
Notice: It happens rarely that the packages weigh more when combined than shipped individually depending on the package content or shape.
Terms and Conditions
* The package cannot be changed once the application has been made
Please make sure that you select all the items you wish to group together when you submit your application.
The package cannot be changed once you have submitted your application.
We do not accept adding a new item to an already consolidated package as well as canceling consolidation. Therefore, please make sure that you request this service after all of the packages you would like to have consolidated, have arrived at our storehouse.
* Consolidated items limit
If the total weight of packages selected for consolidation is heavier than 20kg, your packages will not be consolidated.
* The packing method cannot be specified
In general your items will be grouped together in the same package they arrive in, but our warehouse staff may repack certain items that do not easily fit together.
For fragile items or items that require extra packaging, please apply for the Protective Packaging Service.
* Certain items are ineligible for consolidation
It may not be possible to consolidate items with irregular sizes or fragile items into one package. Such as: golf clubs, guitars, umbrellas, laundry poles, skateboards, walking sticks, etc.
In the event that this happens, Sendico will contact you within two working days to discuss how best to ship the items.
* Certain items may incur customs charges
Customs duty is calculated according to the value of the package. By grouping items together, you may incur additional or increased customs charges.
You are responsible for paying any charges incurred.
* Please note that it is not possible to consolidate items which have a value of 0 yen. Please enter the correct value of the item before applying for the service.
What is the Protective Packaging Service?
Extra padding and careful packaging to protect your items!
In general, items that arrive at our warehouse will be shipped out to you in the boxes they arrive in, but we offer an optional service that allows you to apply for the item to be repackaged in a secure manner.
Please use this service to protect fragile items during international shipping.
Once your item is at the Sendico warehouse, you can easily select it from your My Orders and apply for parcel compile and protective packaging!
* A separate fee 500 yen will be charged for use of the Protective Packaging Service.
* Irrespective of whether or not the item has protective packaging, any accidents or damage incurred during the delivery process will be compensated for by the delivery company.
Terms and Conditions
* The parcel information cannot be changed once the application has been made
The parcel cannot be changed once you have submitted your application.
* The weight of the package may change
Our warehouse staff will do their best to ensure that your item is packaged securely without adding to the overall weight of the package, but sometimes this is unavoidable. Please be aware that in some cases the weight of the package may increase.
What is the stretch wrap?
Stretch wrap or stretch film is a highly stretchable plastic film that we will wrap around your packaged parcel.
Stretch wrap can have several functions: some degree of dust and moisture protection, tamper resistance and resistance to package pilferage.
* A separate fee 200 yen per parcel will be charged for use of the Stretch Film Wrapping Service.
You can request Contents Checking for packages from Yahoo Auctions sellers.
Contents Checking Fee — 500 yen.
What we check?
- auction description match;
- signs of damage, scratches, chips other than those specified in the description of the auction.
Content checking service includes up to three photos of unpacked item.
Please note, that in general Sendico will not negotiate with the seller regarding returns or refunds, with the exception of when the item is significantly different than stated, damaged or missing.
We ask for your understanding.